As Southwest flights return to normal, CEO apologizes


The airline has scrapped more than 13,000 flights since Dec. 22, according to tracking service FlightAware.


WASHINGTON - The CEO of Southwest Airlines apologized for the weeklong chaos for travelers stranded when the company canceled thousands of flights amid a winter storm across much of the U.S. 

Friday was the first day since Christmas Day that Southwest didn't have a double-digit percentage of its flights canceled. In an on-air interview with Good Morning America, CEO Bob Jordan said the return to regular operations was going smoothly. ... Read more


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